First links of 2009: tracking the Gaza conflict, e-Learning in Nepal, spreading social media literacy

A daily reading of the blogosphere this week has provided a feast of new year predictions, wish lists and tips for 2009 that reveal some really interesting online and tech innovations that could have a great impact on the non-profit and development arenas in the year ahead.

The big story of course has been the ongoing conflict in Gaza; but this too has seen quick-thinking people adapt new technologies for communication and data-building to track the conflict and help build information for use by humanitarian relief agencies.

Mainstream news channel Al Jazeera English are utilising a platform first developed during the post-election violence in Kenya in early 2008 to track events in Gaza. Ushahidi – meaning “testimony” in Swahili – uses “crowd-sourced” information to map crisis situations. It allows anyone to submit information via sms, email, or through the web (Al Jazeera is utilising a Twitter feed). OpenStreetMap (OSM) –aimed at creating a free, editable map of the world – diverted their energies to a special Gaza project early in the week. They are looking for people familiar with street names and landmarks to enhance the limited existing map. Reuters Alertnet has a list of other mapping initiatives.

 

The view from Athens

By Lisa Robinson

Rioting in Athens in early December prompted non-stop coverage from multiple television channels in the country. Greek audiences were obviously hungry to know where and why the rioting was happening, how extensive the damage was, and how long it might continue. In Athens at the time, I watched BBC and CNN for the english headlines, but eagerly flicked between at least three Greek TV stations with ongoing footage of the previous nights’ events.

During the week of the riots, Athens was hosting the Global Forum for Media Development where, my colleagues Imogen Wall of the BBC World Service Trust and Mark Frohardt of Internews were, coincidently, raising discussion about the crucial role of information for people affected by disasters (pdf).

 

Information that saves lives

The face or voice of a foreign correspondent reporting on a natural disaster from a far-flung destination whilst scenes of destruction and human suffering play in the background is an all-too familiar image for many of us on tuning in to the latest news. The 2004 tsunami, 2005 Pakistan earthquake, and this year’s Sichuan earthquake in China and cyclone Nargis that devastated Burma are only the latest humanitarian emergencies that have prompted powerful news reports, and emergency response appeals  

But this depressingly familiar image also captures what Mark Harvey of Internews describes as “a double information jeopardy”. At the very moment at which international media are reporting an unfolding crisis to their audiences at home, the people who have most critical need of reliable information – the affected population – are caught in an “information vacuum”.

 

Event: “Left in the dark: the unmet need for information in emergency response”

The humanitarian community consistently fails to understand or meet the information needs of affected populations in the aftermath of disaster. Why is this? And what has to change?

On Thursday 4th December, the BBC World Service Trust launches a new policy briefing in conjunction with the Humanitarian Practice Network, which analyses the information needs of affected populations and shares examples of where these needs have been successfully addressed.

“When Cyclone Nargis hit Burma in May of this year, it was weeks before a valiant local effort was reinforced by a massive international response. But one lifesaving commodity was able to get through from the outset: information. Dedicated radio broadcasts helped many to survive in those first critical weeks, telling them how to purify water, treat minor ailments, identify serious medical problems and build basic shelters. It confirmed the power of information to save lives and the vital importance of communicating with affected populations in a successful response to a natural disaster.”

 

Information overload vs information deprivation

A deliberately provocative headline in Wired magazine this week “Twitter, Flickr, Facebook, make blogs look so 2004” heralded an article arguing that the “golden age” of blogging – where ‘amateur wordsmiths’ could ‘pour their hearts out’ in cyberspace and be rewarded with high Google rankings is over. A new generation of micro-blogging tools like twitter, and alternative formats such as YouTube and Flickr have replaced the more traditional long-form text weblog, itself overtaken by blog magazines such as the Huffington Post said Paul Boutin. This being the internet, the article was quickly picked up on – and blogged – by amateur and professional hacks alike, which resulted in a surreal exchange on the BBC’s Today programme on Radio 4 this morning as presenter John Humphreys struggled with social media linguistics and asked his guests how many real friends they had.

This seems a neat reflection of the evolving nature of information exchange and flow that new technologies and online applications have made possible in the last few years. For many of us around the world daily exchanges on social media networks such as Facebook, plus access to news through TV, radio, online, print newspapers and on mobile phones is an unconscious act. We are used to consuming information in a variety of formats – often complaining that there is too much of it.

However tomorrow (24th October) on World Development Information Day (also UN day), it is worth remembering that in a media-rich world, many of the planet’s poorest still lack access to potentially life-saving information.

In a new policy briefing from the BBC World Service Trust “Left in the dark: the unmet need for information in humanitarian response” (PDF, 750MB), Imogen Wall and Lisa Robinson argue that millions of people, already suffering or at risk through manmade crisis or natural disaster, are having their problems compounded because they are denied access to basic information that could help them save or rebuild their lives.